Characteristics of Effective Trainers

The Trainer "Don’ts"

• Like people

• Genuine interest (create enthusiasm)

• Ability to establish rapport ("I am like you")

• Cover the material and make it fun

• Frustrated actor

• Being adaptable; flexible (design on your feet)

• Know your audience

• Know when group "gets it"

• Admit when you don’t know something

• Be prepared

• Acknowledge new information

• Involve audience

• Lecture

• Hold yourself out as an expert

• Talk too quietly, monotone

• Assume that we all know acronyms

• Assume that everyone understands

• Don’t discredit the content (curriculum)

• Don’t violate the groundrules

• Don’t disrespect the audience